Capio Teknologi Indonesia
Regulator Ecosystem

Strengthening OJK Information System Security Management

Regulator EcosystemIT AuditSOPInformation System SecurityGovernance

Strengthening OJK Information System Security Management

From scattered IS security practices to clearer governance, SOP discipline, and audit-ready evidence.

Scattered Practices → Process Mapping → SOP Strengthening → Evidence Validation → Improvement Roadmap

Before Capio

A regulator ecosystem institution needed to strengthen its Information System security management practices. The organization required a clearer structure for IT governance, SOP implementation, evidence discipline, access control, incident handling, backup, change management, and security monitoring. The engagement was not only about writing SOP documents — the real objective was to help the organization make its information system security controls easier to operate, explain, monitor, and improve.

Security SOPs not fully standardized

Evidence scattered across teams and folders

Control ownership not always clear

Audit / review readiness needed improvement

IS security monitoring required stronger structure

What Capio Found
  • Some IT security practices existed but were not consistently supported by formal SOPs
  • Evidence collection depended heavily on individual teams
  • Access management, change management, incident handling, backup, and monitoring needed clearer documentation
  • Control owners and escalation paths needed to be clarified
  • Management needed a clearer view of IS security governance maturity
  • Audit evidence needed to be structured into a more practical repository
Capio Journey
01
Diagnose

Reviewed current IS security management practices, SOPs, governance structure, and evidence availability.

02
Map

Mapped key IT security processes, control owners, evidence needs, and improvement priorities.

03
Strengthen

Improved SOP structure, documentation logic, approval flow, and implementation evidence.

04
Validate

Checked whether the documentation and evidence could support audit, review, and management reporting needs.

05
Improve

Prepared a practical improvement roadmap to strengthen information system security management over time.

Numbers That Matter
6+
IS security process areas reviewed
30+
Control points mapped
40+
SOP and evidence items structured
3+
Stakeholder functions aligned

Figures are anonymized and may be adjusted based on final approved project data.

Before vs After
Before Capio
  • SOPs and evidence were not consistently structured
  • Control ownership was not always clear
  • Security management activities were difficult to evidence
  • Audit preparation was reactive
  • Management view of IS security readiness was limited
After Capio
  • SOP structure became clearer and more practical
  • Control ownership and evidence expectations were mapped
  • Security management activities became easier to explain
  • Audit and review preparation became more structured
  • Management had clearer visibility over improvement priorities
Key Deliverables
IT Governance ReviewIS Security SOP ReviewSOP StrengtheningControl Owner MapEvidence MatrixAudit Readiness ChecklistImprovement RoadmapManagement Summary
Business Outcome

Capio helped strengthen the organization's Information System security management by turning scattered practices into clearer SOPs, traceable evidence, defined ownership, and a more audit-ready governance structure.

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