Security Awareness for Manufacturing Company
Security Awareness for Manufacturing Company
From employees clicking suspicious links to a workforce that knows how to stop, verify, and report.
Suspicious Message → Stop → Verify → Report → Prevent Fraud
A manufacturing company was experiencing increasing cyber risk from phishing emails, fake vendor messages, suspicious attachments, and social engineering attempts. Employees across finance, procurement, HR, warehouse, sales, and operations used email and WhatsApp daily to communicate with vendors, customers, and internal teams.
Fake vendor email risk
Suspicious attachment risk
WhatsApp instruction fraud
Low reporting habit
- Employees clicked links too quickly
- Some employees trusted emails that looked like vendor payment updates
- Attachments were opened without checking sender details
- OTP and account information risks were not fully understood
- Suspicious messages were not consistently reported to IT
- Many employees still believed cybersecurity was only the IT team's responsibility
Reviewed the client's industry risk context and daily communication habits.
Created relatable phishing and fraud examples based on manufacturing operations.
Delivered beginner-friendly training for non-technical employees.
Used pre-test, post-test, mini quizzes, and practical decision-making exercises.
Introduced the Stop, Verify, Report habit and prepared follow-up recommendations.
Figures are anonymized and may be adjusted based on final approved project data.
- Employees clicked suspicious links too quickly
- Payment instruction changes were not always verified
- Suspicious messages were not consistently reported
- Cybersecurity was seen as IT-only responsibility
- Employees learned practical phishing red flags
- Payment and vendor instructions were treated more carefully
- Reporting habit improved
- Cybersecurity became a daily habit across departments
Capio helped the manufacturing client turn cybersecurity from an IT-only topic into a practical daily habit for employees across finance, procurement, HR, warehouse, and operations.